Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact our support team.

Personal Information:

  • Email address and account credentials
  • Billing and shipping information
  • Purchase history and transaction details
  • Communication preferences

Automatically Collected Information:

  • IP address and device information
  • Browser type and operating system
  • Website usage and interaction data
  • Cookies and tracking technologies

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process transactions and deliver digital game keys
  • Provide customer support and respond to inquiries
  • Send important account and service notifications
  • Improve our website and user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations and enforce our terms

We will never sell your personal information to third parties for marketing purposes.

Information Sharing

We may share your information in the following limited circumstances:

  • Service Providers: Trusted third parties who help us operate our platform (payment processors, hosting services)
  • Legal Requirements: When required by law or to protect our rights and users
  • Business Transfers: In connection with any merger, sale, or transfer of company assets
  • Consent: When you explicitly authorize us to share specific information

All third-party service providers are bound by strict confidentiality agreements and data protection standards.

Data Security

We implement comprehensive security measures to protect your personal information:

  • 256-bit SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Multi-factor authentication options
  • Regular security audits and vulnerability assessments
  • Limited employee access on a need-to-know basis

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

Your Rights and Choices

You have several rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Receive your data in a portable format
  • Marketing: Opt-out of marketing communications at any time

To exercise these rights, please contact our support team using the information provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account Information: Retained while your account is active
  • Transaction Records: Retained for 7 years for tax and legal purposes
  • Support Communications: Retained for 3 years
  • Marketing Data: Retained until you opt-out or request deletion

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes:

  • We will update the "Last Updated" date at the top of this policy
  • For significant changes, we will notify you via email or prominent website notice
  • Your continued use of our services constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@fyndmarketplace.com
Response Time: Within 24 hours